Decrease Vehicle Repair Times with Dedicated Case Management.
The situation: Your Class 8 International® truck (with a 2010 or later MaxxForce® engine) needs scheduled maintenance or emergency service. You deserve a committed Repair Advocate waiting by your side, ready to hop on the case — anytime, anywhere.
Our Repair Advocates monitor every aspect of your truck repair through a Web-based case management system. With one communication stream, this system connects the Repair Advocate and you to International service locations and Navistar support groups. This allows your Repair Advocate to track and influence the repair progress of your vehicle, from start to finish.
If your enrolled Class 8 International truck needs roadside assistance, just call the Repair Advocate hotline to report your location and situation.
No more phone calls to multiple locations to check repair status. With the Repair Advocate online portal, bigger fleets can monitor the status of open case files for any enrolled trucks — instantly.
We've got you covered
Repair Advocate coverage from OnCommand is available at no charge for two years/unlimited miles with your new Class 8 International on-highway truck equipped with a 2010 or later MaxxForce® 11L, 13L or 15L engine.
To learn more, contact your local International dealer or OnCommand Repair Advocate brochure.
