INTERNATIONAL TRUCK IS HERE FOR YOU DURING THE COVID-19 PANDEMIC
We know that these are uncertain and challenging times, and your truck should be the least of your worries. That’s why International Truck is here and committed to helping you in any way we can – from answering your questions to servicing your truck and everything in-between.
OFFICIAL NEWS FROM INTERNATIONAL TRUCK
PDCs IN FULL OPERATION DESPITE COVID-19
Joe Kory- Senior Vice President, Parts
March 31, 2020 - Navistar’s parts organization is diligently tracking its parts supply base to minimize potential disruptions as a result of COVID-19. Currently all parts distribution centers (PDCs) are up and running. We have prevention measures in place and transition plans for our packagers, carriers and PDCs IF a situation causes us to implement our contingency plans. We have also collaborated with our dealers to stock incremental parts inventory to help the industry move as effectively as possible during this time of uncertainty.
INTERNATIONAL 360 DIGITAL REPAIR MANAGEMENT NOW OFFERED FREE FOR 6 MONTHS
Chintan Sopariwala - Aftersales Operations and Connected Vehicle
March 25, 2020 - International 360 is a great tool to employ now and give customers an efficient and non-contact means of scheduling and tracking vehicle service. We will be offering complimentary access to International 360 as well as IC Bus 360 until October 1, 2020 as our customers are moving a high volume of freight during these challenging and uncertain times. Customers can call 888-661-6272 to enroll today!
MANUFACTURING OPERATIONS CONTINUE TO MEET CUSTOMER DEMAND
Mark Hernandez - Manufacturing
March 25, 2020 - Manufacturing operations continue with Navistar monitoring and staying in touch with hundreds of suppliers (including those in China, Mexico and other countries) to assure that truck manufacturing continues and interruptions are avoided or minimized. Springfield Assembly Plant was shut down due to supplier situation which disrupted the parts flow for some truck models; the plant is expected to resume operations on April 6. School bus production in Tulsa continues. In addition, plants are donating respirator masks and goggles to local hospitals and also looking into the possibility of manufacturing ventilators.
DEALERS ARE HERE FOR SALES AND SERVICE
Our dealers are currently open for business and ready to help. Should you require repairs or routine maintenance, know that the Certified Service experts are available to handle your vehicle service needs. Location hours are updated in real time for your convenience.
ENROLL IN REPAIR LINK AND START ORDERING PARTS ONLINE
RepairLink is the fastest way to source critical parts for your entire fleet. Access our fully integrated, online marketplace, browse our global parts inventory and order parts today from a dealer near you.
Get started with RepairLink:
1. Register in a few steps
2. Choose your local International Truck dealer
3. You’re ready to go, start ordering parts.
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