INTERNATIONAL TRUCK IS HERE FOR YOU DURING THE COVID-19 PANDEMIC
We know that these are uncertain and challenging times, and your truck should be the least of your worries. That’s why International Truck is here and committed to helping you in any way we can – from answering your questions to servicing your truck and everything in-between.
OFFICIAL NEWS FROM INTERNATIONAL TRUCK
Introducing “International Cares” Special Retail Offers and Digital Tools
Michael Cancelliere - President, Truck
April 6, 2020 - We recognize the swift changes COVID-19 has brought to customer businesses and launched a grouping of special offers to best meet the needs of our customer during this time. This is our way of showing appreciation to those who are keeping the world moving forward, and encouraging them to keep going strong. International Cares includes deferred monthly payments on new truck purchases for all models of International Branded vehicles for six months and free access to International 360 digital fleet management system until October 1st. In addition to these offers, we’ve developed a comprehensive COVID-19 digital resource center on InternationalTrucks.com with relevant information to virtually support customers.
Navistar makes changes to manufacturing as a result of COVID-19
Mark Hernandez - Manufacturing
April 6, 2020 - The company's truck assembly plant in Springfield, Ohio temporarily ceased production on Monday, March 23 due to disruptions in the supply chain resulting from the COVID-19 pandemic. With the supply chain still interrupted, this stoppage is being extended. Production will resume Monday, April 27. Additionally, Navistar is broadening its temporary suspension in manufacturing operations to its engine assembly plant in Huntsville, Ala. and truck assembly plant in Escobedo, Mexico. Production will resume at both locations Monday, April 13.
PDCs IN FULL OPERATION DESPITE COVID-19
Joe Kory- Senior Vice President, Parts
March 31, 2020 - Navistar’s parts organization is diligently tracking its parts supply base to minimize potential disruptions as a result of COVID-19. Currently all parts distribution centers (PDCs) are up and running. We have prevention measures in place and transition plans for our packagers, carriers and PDCs IF a situation causes us to implement our contingency plans. We have also collaborated with our dealers to stock incremental parts inventory to help the industry move as effectively as possible during this time of uncertainty.
INTERNATIONAL 360 DIGITAL REPAIR MANAGEMENT NOW OFFERED FREE FOR 6 MONTHS
Chintan Sopariwala - Aftersales Operations and Connected Vehicle
March 25, 2020 - International 360 is a great tool to employ now and give customers an efficient and non-contact means of scheduling and tracking vehicle service. We will be offering complimentary access to International 360 as well as IC Bus 360 until October 1, 2020 as our customers are moving a high volume of freight during these challenging and uncertain times. Customers can call 888-661-6272 to enroll today!
DEALERS ARE HERE FOR SALES AND SERVICE
Our dealers are currently open for business and ready to help. Should you require repairs or routine maintenance, know that the Certified Service experts are available to handle your vehicle service needs. Location hours are updated in real time for your convenience.
ENROLL IN REPAIR LINK AND START ORDERING PARTS ONLINE
RepairLink is the fastest way to source critical parts for your entire fleet. Access our fully integrated, online marketplace, browse our global parts inventory and order parts today from a dealer near you.
Get started with RepairLink:
1. Register in a few steps
2. Choose your local International Truck dealer
3. You’re ready to go, start ordering parts.
Log in or register with the "Order Parts on RepairLink" button below.