July 2023 Technician of Influence Winners

APPRENTICE TECHNICIAN

Camille is a hard-working woman, dedicated to giving her best every time. She comes from a school with an automotive program and has embraced the truck business with all her heart and soul. She tries to make the best of the hours available in a day to get the truck back to the customer. She works as if she were a part owner of the dealer, getting involved in the process of making everything better and growing together as a team.

She started as an apprentice at International Rive-Nord in 2022, hired as a part-time student / worker who managed to complete all her training while going to school. She was paired with one of our best accel bay and diagnostic techs for 6 months and now she is on her own. She chooses the night shift to be able to progress faster and, at the same time, help the dealer and her peers where we need it the most.

When she comes to us with completed work or a courtesy inspection, we know for a fact that she has not cut corners. She will stick to her convictions and work to convince you if she thinks that something should not be left unattended. When we need technicians, she is the first one to offer to work overtime to help. Most of her work is related to troubleshooting. She gets the diagnostic and the repair done pretty close to estimated times, and she has that sense of separating systems to know which part is affecting another.

We are lucky to have Camille in our dealership!

APPRENTICE TECHNICIAN

Andre is a dedicated high school student who joined Lakeside International Trucks in 2022 and has been working tirelessly this summer. With his anticipated graduation in June 2024, Andre has demonstrated exceptional growth and commitment to his role as a rookie technician. Andre began his journey by familiarizing himself with the shop environment during the second shift while diligently attending high school during the day. As he developed his skills, he assisted the service department by maintaining a clean and organized shop and observing senior technicians as they carried out various tasks.

Among the array of responsibilities, Andre discovered his passion for DPF cleaning, which quickly became his favorite job. He thrives on getting his hands dirty and embraces every opportunity to expand his knowledge. Each day, Andre's learning curve steepens, and he continually seeks to enhance his abilities in the shop. The shop atmosphere and the experienced technicians with whom Andre collaborates have played pivotal roles in his growth. What sets Andre apart is his admiration for the way the technicians guide him in the right direction without explicitly instructing him. This independent learning approach fuels his progress and helps him reach his full potential. Andre's dedication is unwavering, as he consistently steps up to any task the shop requires, earning the respect of numerous senior technicians. Beyond his assigned duties, he frequently goes above and beyond to support his fellow technicians by assisting with clean-up tasks or promptly providing them with specific tools. As a result, the senior technicians have embraced their role as mentors, readily offering guidance and assistance to Andre on the jobs he tackles. At a young age, Andre has emerged as a natural leader in the shop, demonstrating an exceptional level of maturity and an exemplary attitude.

In recognition of Andre's outstanding work ethic, his commitment to continuous learning, and his remarkable ability to contribute effectively to the shop, we wholeheartedly endorse him for the Rookie Technician Recognition. Andre's drive, determination, and exemplary conduct make him a true asset to Lakeside International Trucks, and we do not doubt that he will continue to excel in his career as a technician.