Keep moving with priority diagnostics, prompt communication and speedy repairs.
OUR PROMISE: PRIORITY DIAGNOSIS & COMMUNICATION WITHIN TWO HOURS
You're in the movement business. And your success is dependent on keeping your trucks rolling. That's why at participating Accelerated Service locations, your vehicle receives priority attention.
Within two hours of your arrival, your truck is guaranteed a full diagnosis, a detailed evaluation of any repairs needed and a comprehensive estimate from the dealer. Plus, for many common repairs, the diagnosis and service can be completed within the two-hour window. All so your trucks, and your business, can keep moving.
HOW IT WORKS:
Guaranteed Priority Diagnostics:
Within two hours of arrival at the dealer, specially trained Express Diagnostics technicians evaluate the vehicle and determine the repairs required.*
Parts requirements are included in the Express Diagnostics evaluation. If parts need to be ordered, they are expedited to arrive as quickly as possible.
Receive the diagnostics results and repair time estimate within the two-hour window. Repair status updates keep you informed of progress.
A post-service survey ensures that our Accelerated Service promise was kept and that you are satisfied with your experience.
*The following repairs are not eligible for Accelerated Service/Express Diagnostics:
body repairs, regularly scheduled repairs/preventive maintenance, multiple line repair orders.
Accelerated Service is available at participating dealerships. Contact your International® Dealer for more information.